Before we begin on your device, please can you download the Microsoft Remote desktop from the App Store: IOS Devices: https://itunes.apple.com/gb/app/micro...

Locate and open the Settings app.  Tap General.  Tap About. Note the current iOS version is listed by Version

To find out which Android OS is on your device: Open your device's Settings. Tap About Phone or About Device. Tap Android Version to display y...