SpiderGroup's SpiderTech support desk is open Monday to Friday 8.00-17.30 with the exception of bank holidays. Therefore we will not be open on the following days:


  • Wednesday 25th December
  • Thursday 26th December
  • Wednesday 1st January


On Christmas Eve we will be closing at the slightly early time of 16:30 pm. We will also be operating at a reduced staffing level during the Christmas holiday period to ensure the team all get a well-earned break. 


When we are closed we still have an on-call engineer on duty, please follow our on-call guidance if you need help out of standard hours.